Customer Feedback

We encourage all our families to provide us with feedback on their experience with us as their chosen funeral service provider. You are welcome to share your thoughts with us by inputting your details on our ‘Contact US’ form on our home page at any time.

You are also welcome to call our Head Office number directly on (03) 9569 0534 between the hours of 9am to 5pm to speak to either Carly or Tim Dalton, the owners and operators of Greenhaven Funerals.

Complaints:

We take all complaints very seriously and will endeavor to work with you to resolve any issue that you might have with the products, service and experience that our staff provide.

Please call Carly Dalton (Managing Director) or Tim Dalton (Operations Manager) directly on (03) 9569 0534 if you wish to make a complaint. If you would like to know more about how we manage any complaints that we receive, you read more on our Complaints’ policy here.